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Ace Appliance Protection Plan

Please read and sign at the bottom

Appliance Location Address:

,

is responsible to pay

Billing Address:

Email:
Phone:

Appliances Covered:

TERMS & CONDITIONS

This Protection Plan Agreement (“Agreement”) sets forth the terms and conditions under which we provide you the services described below. Please read these Terms and Conditions carefully. Coverage may be limited, and certain exclusions apply. We reserve the right to modify any terms in this Agreement, including price, with prior notice to you. This Agreement may be assigned by us without prior notice to you, and such assignment shall not constitute a change in the terms of this Agreement.

HOW TO MAKE A CLAIM

By phone: 419-382-6077
By email: service@aceapplianceinc.com
By website: aceapplianceinc.com
By mail: Ace Appliance 3724 Airport Hwy. Toledo, Ohio 43615

To make a claim for a repair you must contact us to request service. You must notify us of a breakdown of a covered appliance as soon as the problem is discovered. Notice of any malfunction must be given to us prior to the expiration of this Agreement.

DEFINITIONS
“Plan” means the Ace Appliance Protection Plan Membership, as applicable.

“You” and “Yours” means the resident or owner of the Eligible Residence covered by the Plan:

“We”, “Us” and “Our” means Ace Appliance Parts & Service Inc., 3724 Airport Hwy., Toledo, OH 43615.

“Agreement” means the agreement made up of these Terms and Conditions and the Enrollment Form executed by you.

“Authorized Repair Technician” means the repair person Ace Appliance Parts & Service Inc. dispatches in response to your call. All Services must be performed by an Authorized Repair Technician.

“Eligible Residence” means a single-family residence located within our service area. If the Eligible Residence is a house, townhouse, condominium, apartment unit, modular home, or a manufactured home, it must be anchored to a permanent foundation and not moved for the duration of the Plan and applies only to the Equipment and systems serving the individual unit, not the common areas or shared systems in multiple unit dwellings. Our service area includes the following zip codes: 43402, 43403, 43408, 43412, 43414, 43416, 43430, 43441, 43443, 43445, 43447, 43450, 43460, 43463, 43465, 43468, 43469, 43502, 43504, 43510, 43512, 43515, 43522, 43525, 43528, 43532, 43533, 43537, 43540, 43542, 43545, 43547, 43551, 43552, 43553, 43555, 43557, 43558, 43560, 43565, 43566, 43567, 43569, 43571, 43601, 43602, 43603, 43604, 43605, 43606, 43607, 43608, 43609, 43610, 43611, 43612, 43613, 43614, 43615, 43616, 43617, 43618, 43619, 43620, 43623, 43624, 48117, 48131, 48133, 48140, 48144, 48145, 48157, 48161, 48162, 48166, 48177, 48182, 49267, 49270

“Effective Date” means the date stipulated on the Enrollment Form.

COVERED PARTS
Agitator Dogs, Auger Motors, Blower Wheels, Burner Switches, Burners, Coils, Condenser Motors, Control Circuit Boards, Drive Couplings, Diodes, Dispensers, Display Circuit Boards, Display Touch Pads, Door Switches, Drum Rollers, Energy Regulator Switches, Evaporator Motors, Garbage Disposers, Gear Case, Heating Elements, Ice Makers, Idler Pulleys, Igniters, Infinite Switches, Jazz Boards, Lid Lock Sensors, Magnetic Door Plungers, Magnetrons, Micro Switches, Motor Control Circuit Boards, Motor Position Sensors, Overloads, Pressure Switches, Pumps, Relays, Run Capacitors, Shift Actuators, Start Capacitors, Suspension Rods, Temperature Limiter Switches, Temperature Probes, Thermal Fuses, Timers, Touch Pads, Transmissions, Unit Surface Switches, Washer & Dryer Motors, Water Inlet Valves

COVERED BRANDS
We cover the following brands: Admiral, Amana, Caloric, Coldspot, Crosley, Electrolux, Frigidaire, GE, Gibson, Glenwood, Goodman, Hardwick, Hotpoint, JC Penny, Jenn-Aire, Kelvinator, Kitchen Aid, Magic Chef, Maytag, Norge, Modern Maid, RCA, Roper, Sears, Signature, Speed Queen, Tappan, Whirlpool, White Westinghouse. For garbage disposals we cover up to ¾ hp residential only, Non batch fed of the following brands: InSinkerator, Badger, Waste King, Ace, GE, Yescom, American standard, Moen. We cover Samsung with the exception of Samsung Dishwashers. We cover LG with the exception of LG Refrigerators and LG Dishwashers. We cover Kenmore appliances with the exception of refrigerators and dishwashers beginning with models numbers: 111, 143, 144, 155, 233, 292, 342, 416, 473, 484, 562, 564, 565, 566, 568, 575, 580, 586, 587, 683, 721, 747, 757, 789, 795, 840, 850, 867, 879, 925, 934, C106, C110, C362, C363, C646, C675, C880, C978

IF YOUR APPLIANCE BRAND IS NOT ON THIS LIST, IT WILL NOT BE COVERED UNDER THE PROTECTION PLAN.

SERVICES
The Plan covers the cost for the specific diagnosis and repair work itemized herein to repair the equipment specified on the Enrollment Form and rendered inoperable due to a mechanical failure caused by routine wear and tear subject to the applicable limitations and exclusions (the “Services”). The decisions to repair or replace a part will be made by us, at our reasonable discretion. The Plan does not provide any Service other than as specified herein. All service work under the Plan, including parts and labor must be provided by an Authorized Repair Technician. We will not reimburse you for service performed by someone other than us or one of our Authorized Repair Technicians.

COVERAGE PERIOD
Coverage starts 30 days after acceptance of online application by us and receipt of applicable contract fee and continues for 365 days from that date. If an Ace technician inspects your appliances in home and approves the appliance is in good working order, the coverage starts 3 days working days after application and payment is completed.

ELIGIBILITY
The equipment eligible for coverage under the Plan are specified below (“Equipment”). The Equipment must be in an Eligible Residence and: (a) Located within the confines of the permanent foundation of an Eligible Residence; (b) Properly installed and in proper working order on the Effective Date; (c) Safely and easily accessible for diagnosis and repair by the Authorized Repair Technician; and (d) Located in a safe environment for the Authorized Repair Technician. Coverage is for owned appliances only. If an appliance is rented, the owner must call for pricing. Commercial property or residential property converted into or utilized as a business or commercial property will not be covered. By permitting you to enroll in a Plan, we do not make any express or implied warranties concerning your existing equipment or conditions. We may refuse to provide service or deny enrollment under the Plan if eligibility requirements are not met. Following a thorough diagnosis, the Authorized Repair Technician shall make the determination whether the Service is covered by the Plan

COVERED EQUIPMENT

Clothes Washer
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include, but are not limited to; tub assembly, regulator, drum, drawers, Wi-Fi enabled mechanisms, lighting, light bulbs, batteries, cosmetic damage including scratches & dents, chips, soap dispensers, Filter screens, knobs, tubs, bearings, hinges, glass, dials, leveling & balancing, damage to clothes, rust. LED lighting components. In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product.

Clothes Dryer
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include, but are not limited to; tub assembly, regulator, drum, drawers, Wi-Fi enabled mechanisms, venting and exhaust system, lint screens, knobs, dials, doors, door seals, glass, leveling & balancing, damage to clothes. Batteries, cosmetic damage including scratches & dents, chips, rust. LED lighting components. Ventless dryers, humidity dryers, condensate dryers, heat pump dryers. In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product.

Refrigerator
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include, but are not limited to; food spoilage, all sealed system items or parts, evaporator coils, compressors, condensers, refrigerant tubing, reversing valve, door liner, drain pan, filters, refrigerant charging, freon, door complete, door handles, gaskets ,glass, shelves, racks, drawers, audio/video components, door seals, , water lines, wine coolers, mini refrigerators, undercounter refrigerators, Standalone ice makers, Wi-Fi enabled mechanisms, , internet connection components, audio visual equipment , lighting, light bulbs, LED lighting components, batteries, cosmetic damage including scratches & dents, chips, rust, beverage dispensers, ice buckets and their respective equipment, water lines internal, line restrictions of any kind, in-home instruction on how to use your product, commercial, non-residential, or multifamily use of product.

Range, Wall Oven, Cooktop, Stove
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include but are not limited to; clocks (unless they affect the cooking function of the oven), temperature probe assemblies, cracked glass or ceramic cooktops, rotisseries, racks, handles, range hood/exhaust system, audio/video components, Wi-Fi enabled mechanisms, lighting, light bulbs, LED lighting components, glass, carbon monoxide testing. Batteries, cosmetic damage including scratches & dents, chips, rust. LED lighting components, Sensi-heat burners will only be replaced with standard burners, In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product.

Dishwasher
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include, but are not limited to; tubs, racks, shelves, rollers, drain lines, water lines, saddle valve’s temp probes, filters, audio/video components, WiFi enabled mechanisms. Batteries, cosmetic damage including scratches & dents, chips, rust, glass, LED lighting components. In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product.

Built- In- Microwave
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: clocks (unless they affect the cooking function of the oven), temperature probe assemblies, rotisseries, racks, handles, range hood/exhaust system, audio/video components, WiFi enabled mechanisms lighting, light bulbs, LED lighting components. Batteries, door glass, interior linings, trays, clocks, shelves, cosmetic damage including scratches & dents, chips, rust. LED lighting components. In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product.

Garbage Disposal - Up to ¾ HP Residential only. Non batch fed
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include, but are not limited to; all plumbing issues, obstructions and/or jams caused by bones, glass, foreign objects other than food.

Freezer upright or chest
Annual Limit: up to $1,600 total for Repair Coverage.
INCLUDED: All parts & labor not excluded under the terms and conditions on the items you have covered under your plan.
EXCLUDED: Exclusions include, but are not limited to; food spoilage, all sealed system items or parts, compressors, evaporator coils, condensers door liner, door seals, drain pan, filters, glass, refrigerant charging, handles, shelves, drawers, audio/video components, WiFi enabled mechanism, lighting, light bulbs, LED lighting components. Batteries, cosmetic damage including scratches & dents, chips, rust. LED lighting components. In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product.

DEDUCTIBLE
Free deductible for the life of the contract.

GENERAL EXCLUSIONS
Equipment with existing design faults or that has been abused, tampered with or damaged due to corrosion, freezing, fire, lightning, electrical surge, explosion, earthquake, flood, storm, customer abuse, acts of war or other insurable risks or accidental or deliberate damage from vandalism or theft is not covered under the Plan. Cosmetic damage including scratches & dents, chips, rust. LED lighting components. Glass of any kind. In-home instruction on how to use your product. Commercial, non-residential, or multifamily use of product. Any loss of food product or medicine. No Services will be provided if the Authorized Repair Technician is prevented from entering an Eligible Residence due to the presence of animals, insects, unsafe conditions, or if the Equipment is not easily accessible, or is located outside of the permanent foundation of the Eligible Residence. The Plan does not cover installation, disconnection and manufacturer-recommended maintenance or upgrades. We will not reimburse you for work done by anyone other than an Authorized Repair Technician for services performed without our prior authorization. Unauthorized repairs may void this Agreement.

UNAVAILABLE PARTS OR NON-REPAIRABLE EQUIPMENT
If we cannot repair the equipment because a part is obsolete, no longer available or we cannot obtain it at a commercially reasonable cost, you become eligible for a rebate in the amount listed based on the product identified below. Simply send a copy of your receipt for the purchase of the new appliance within 21 days of the diagnosis with your name and address written on the receipt and we will mail you the rebate. If the product part is an excluded item such as sealed system components, the rebate does not apply as it is an excluded item. You will still receive a FREE diagnostic up to $129.00 value for being a valued customer. Rebate payments are limited to $1,600.00 per contract year.

Refrigerator $200
Clothes Washer/Dryer $200
Range / Oven / Cooktop $200
Dishwasher $200
Stand-Alone Freezer / Chest freezer $200
Garbage disposal $200
Microwave oven $200

TERM AND RENEWAL
The term of this Agreement shall commence on the Effective Date and continue either a monthly or yearly basis as selected on the Enrollment Form (the “Initial Term”). After the Initial Term, this Agreement will automatically renew in additional increments unless terminated in writing no later than 5 days after your anniversary date to the address set forth in “How to Make a Claim” or as otherwise provided in this Agreement.

CHANGES TO TERMS OF SERVICE
We will provide you written notification of any material changes to this Agreement 10 days in advance of the implementation of said changes. Notice will not be provided to you when changes are favorable to you or when changes are mandated by a regulatory agency. After notice of a material change, you may terminate this Agreement by providing written notice within the 30-day period prior to the effective date of the change. If you do not respond prior to the expiration of the 30 day period, the change will be deemed accepted by you. If we discontinue the Plan, our liability will be limited to completing any repairs or parts replacements underway at the time the Plan is discontinued.

CHANGE OF ADDRESS
You must notify us within 14-days of moving to a new address. You are still responsible for the remainder of your 1- year agreement. You may keep your existing appliances or switch to new appliances that meet our terms & conditions at your new eligible residence. A new 1- year agreement can initiate at minimum for the same number of appliances and price.

BUYER’S RIGHT TO CANCEL
All annual or monthly contracts are a one year minimum. After a one-year contract is completed, you may cancel this Agreement without liability as provided in more detail on the Enrollment Form within 30- days of the contact expiration date. You agree to provide us with a minimum of 30 days advance written notice of your cancelation or the membership contact will auto renew for another one-year commitment. Any contract that is not fulfilled for the 12 month commitment the customer will be billed at a retail rate on any repairs or services completed by Ace Appliance during that contract period.

PAYMENTS
You agree to make payment either monthly or annually, plus any applicable taxes, as stated on the Enrollment Form. This Agreement provides for the Electronic Fund Transfer for the purpose of making your monthly payment. If you select annual payments, payment will be drafted from a pre-authorized credit card on your anniversary date each year. Monthly payments will be drafted from a pre-authorized credit card on the day which you enrolled in each following month. You will not receive a monthly or annual bill. If you fail to make payment when due for any reason, we may terminate your Plan as set forth below. If your payments are not current, we may refuse to provide service under the Plan. Except as otherwise specifically stated in this Agreement, your payments are non-refundable. YOUR PAYMENT FOR THIS AGREEMENT WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. Any past-due balances under this Agreement may be subject to a monthly late payment fee of one and one- half percent (1 1/2%) of the past-due balance. You must pre-pay for the Plan. Coverage under this Agreement is suspended at the end of the pre-pay period in the event of non-payment. You must be current on all payments in order to be covered under this Agreement. Company may terminate this Agreement at any time in the event that you fail to make timely payments.

ONE YEAR AGREEMENT
You are purchasing the Replacement Assistance Plan for one full year. It is not stand-alone coverage, and must be purchased with the Repair Plan, and is subject to compliance with the Repair Plan terms and conditions. Coverage begins when your enrollment is approved (“Effective Date”). It is payable in twelve equal monthly installments, or prepaid for one year. You have committed until the end of the 12- month period as measured from the plan Effective Date. Unless you give Ace Appliance Protection Plan a written notice within 30 days of your agreement anniversary date, it is automatically renewed for the next 12 months at the price, terms and conditions then in effect. Your payment signifies acceptance of this agreement. If you add additional coverage or additional appliances or equipment, or any additional options, within a contract year, the expiration date of your plan is extended to 12 months from the date the new coverage was added. Ace Appliance Protection Plan reserves the right to change the plan or terminate customers due to fraudulence at any time.

TERMINATION
We may at any time immediately terminate the Plan for non-payment, fraud, or material misrepresentation without prior written notice. We may terminate the Plan any time by providing you with 14 days written notice. You may terminate this Agreement by providing us with 30 days after your one-year contract. You must send a thirty-day prior to contact one year end date with written notice to the address set forth in “How To Make a Claim.” There are no refunds for your enrollment prior to cancellation.

WARRANTY AND LIABILITY
Problems cannot always be diagnosed and repaired on the first service visit. We are not liable for losses or damages resulting from misdiagnosis or delays in completing diagnosis or repairs. If the Plan had been cancelled or terminated, our obligation will continue, with respect to labor and defective parts, for 14 days after the date of the original repair. WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, OR ECONOMIC DAMAGES OR FOR LOSS OF DAMAGES TO ANY PERSON OR PROPERTY ARISING FROM THE LOSS OF USE OR THE INABILITY TO USE THE EQUIPMENT TO THE EXTENT SUCH MAY BE DISCLAIMED BY LAW.

OLD PARTS REMOVAL FROM APPLIANCE
All parts removed in connection with the Services become Ace Appliance protection plan property, and you agree to assign to us any assignable warranties available from any manufacturer or supplier of such removed part.

APPLIANCE LOCATION
All appliances must be inside the home that is climate controlled above 65 degrees. Appliances under this agreement must be at the original contract location. Any appliances moved from the original contract sign up location will not be covered on this plan. Appliances must be free of any obstructions in front, top, and sides of the appliance to give adequate workspaces to repair the product. Dishwashers with elevated floors that cannot be removed by our technician are the responsibility of the homeowner to remove the product for serviceability. All appliances on this plan must have adequate workspaces to repair the product. We do not work on any appliances in an unheated attached garage, unheated detached garage, unheated pole barn or any other unheated structure from the Months of December through March. We do not work on any appliances that are on or in boats, campers, or RV.

EXPIRED CONTRACT PAYMENTS
Calling for service with an expired contract payment. If your monthly or annual payment has exceeded 3- days past your contract date, the protection plan will not be able to provide service for you until the payment has been made to get the contract current. If your contract is more than 14 days old without payment the contract account will be removed from our system. If your contract has expired for more than 14 days, you will be required to sign up for a new one-year annual contract only and be required to have a 30-day waiting period before appliance service can be provided.

PERSONAL INFORMATION
We collect and use personal information about you in order to establish and manage our business relationship with you. We share such information about you with our Authorized Repair Technician’s order to provide service under your Plan. You give us your consent to disclose information about you for billing and/or supplying services to you under the Agreement, processing of past due accounts of yours which have been passed to a debt collection agency and complying with a legal requirement. In order to maintain privacy of account and other proprietary customer information, we may request you provide us with certain information to verify your identity. You, your spouse, and any authorized representative you may designate on the account will be required to provide such verification information before we will release any information related to your account or make any changes to the account. Unless you tell us otherwise, you also give us your consent to use and disclose your personal information to make you aware of other products and services that may be of interest to you.

This Agreement authorizes us to record, photograph and/or videotape the surrounding appliance floor, countertops, water lines, physical appliance being worked or inspected, including the interior and exterior of the product. We may use a mobile phone or any other recording device to record for liability purposes. Further, you grant us the absolute and irrevocable right and permission, with respect to the photographs, videos, or any other media (hereinafter collectively known as "Images") that we have taken, to use, re-use, publish, re-publish, reproduce the same in whole or part, individually or in conjunction with other images, and in conjunction with any printed or electronic matter in printed form, electronic databases, websites, or in any and all media now or hereafter known, and for any legitimate purpose whatsoever, and to use my name and likeness in connection therewith.

DISPUTE RESOLUTION
In the event of a dispute over a claim or coverage you agree to file a written claim with us and allow us thirty (30) calendar days to respond to the claim. The parties agree to mediate in good faith, before resorting to mandatory arbitration. Except where prohibited, if a dispute arises from or relates to this Agreement or its breach, and if the dispute cannot be settled through direct discussions you agree that:

All disputes, claims and causes of action arising out of or connected with this Agreement shall be resolved individually, without resort to any form of class action, multiple plaintiffs, representative, or similar proceeding (Class Action). The parties expressly waive any ability to maintain any Class Action in any forum. The arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, THEY UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY, THROUGH ARBITRATION.
Any and all disputes, claims and causes of action arising out of or connected with this Agreement (including but not limited to whether a particular dispute is arbitrable hereunder) shall be resolved exclusively by the American Arbitration Association in the State of Ohio or Michigan under its Mediation Rules. Controversies or claims shall be submitted to arbitration regardless of the theory under which they arise, including without limitation contract, tort, common law, statutory, or regulatory duties or liability.
All claims, judgments and awards shall be limited to actual out-of-pocket costs incurred to a maximum of $1200 per claim, but in no event attorney’s fees.
Under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of this Agreement, shall be governed by, and construed in accordance with, the laws of the State of Ohio or Michigan.

NON-DISPARAGEMENT
Your signature on this contract enters you into a non-disparagement agreement with us. “Disparage” shall mean any negative statements, reviews, comments, or feedback, whether written or verbal about this Agreement, the services provided, us and our employees. If you disparage us, we will have the right to recover damages in the amount of $950.00. This will include all written or electronic communication, whether email, text message, posts, use of Yelp, LinkedIn, Facebook, Google, Yahoo, any online website, or any other form of social media.

MISCELLANEOUS

This Agreement shall be governed by the construed and enforced in accordance with the laws of the State of Ohio or Michigan without regard to the conflict of laws provision thereof.
If a dispute arises out of this Agreement and cannot be settled through negotiations, the parties agree to try in good faith to settle the dispute by mediation before resorting to Arbitration. The fees for the mediation will be borne equally by the parties.
This Agreement, together with the signed Enrollment Form, make up the entire agreement between you and us. There are no other written or verbal representations, rights, obligations, or inducements (including those of sales agents) that are binding on us.
Disputes or complaints about the Services provided by us or this Agreement should be directed to (419) 382-6077.
We may assign this Agreement, in whole or part, or any of our rights and obligations hereunder, or pledge the Agreement or proceeds thereunder as security for any obligation, without your consent, to the fullest extent allowed by law. Upon such assignment, you agree that we shall have no further obligation under this Agreement. This Agreement is not assignable by you without our prior written consent. Any action we take or fail to take does not mean that we give up any of our rights under this Agreement.
We will make commercially reasonable efforts to fulfill our obligations under this Agreement. Certain causes and events that are out of our reasonable control (“Force Majeure Event(s)”) may result in our inability to perform under this Agreement. If we are unable to perform our obligations, in whole or in part, due to a Force Majeure Event, then our obligations shall be suspended to the extent made necessary by such Force Majeure Event, and in no event shall we be liable to you for damages caused by any Force Majeure Event. Force Majeure Events include, but are not limited to, acts of God, fire, war, flood, earthquake, acts of terrorism, pandemic, acts of any governmental authority, accidents, strikes, labor troubles, shortages in supply, changes in laws, rules, or regulations of any governmental authority, or any other cause beyond our reasonable control.
If you smell gas or suspect there is a gas leak, leave the premises immediately and call your gas company from outside.
By the signature on the Enrollment Form, the signer represents that they have thoroughly read this Agreement and are the owner or authorized corporate officer of the Eligible Residence who is authorized to obligate and pay for provided services, and if the company fails to fulfill its obligations, then the signatory shall be personally liable and hereby personally guarantees payment.
Discounts, rebates, or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.

CREDIT CARD PAYMENT INFORMATION
Any MasterCard, Visa, or Discover charges must be contested within 20 days of service or charges cannot be reversed. Ace will provide billing or repair information to the owner of the appliance and/or the individual that signed the invoice and paid for the repair. Any other person must have a notarized statement from the homeowner to release information due to confidentiality laws.

COLLECTION FEE
If you do not fulfill your one-year contract obligation, you will be subject to a collection fee of S75 . All collections will be directed to finance systems of Toledo Incorporated, 282L North Holland Sylvania Road unit c Toledo Ohio 436L5 phone 419-578-4300.

LANDLORD & TENANTS TERMS AND CONDITIONS
Landlords and owners must call Ace Appliance Parts & Service Inc. for all customized pricing. This includes from 1 to 20,000-unit contracts. All plans and unit warranties must be scheduled by the landlord, owner, or manager of the unit under warranty. Tenants cannot schedule their own service call online or by phone. Any deductibles must be paid before scheduling landlord, owner, or manager of the unit. Coverage will be terminated if the owner does disclose upfront rental units and no refund will be issued.

Our obligations under this Agreement are backed only by the full faith and credit of Ace Appliance Parts & Service Inc. and are not guaranteed by a third party, contract reimbursement insurance policy, or performance bond.

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September 8, 2021 2:19 pm EDT

Ace Appliance Protection Plan Uploaded by Ace Appliance Parts & Service Inc. Protection Plan - app@aceapplianceinc.com IP 45.19.168.73

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